Privacy Policy

Last updated: September 2026

Ivy Events respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Ivy Events collects, uses and protects personal information when you visit our website, contact us about our services or work with us as a client.

Who We Are

Ivy Events is a wedding and event design, styling, floristry and hire business based in Wirral, Merseyside.

For the purposes of data protection legislation, Ivy Events is the data controller responsible for your personal information.

If you have any questions about how we use your information, you can contact us at:

Email: [email protected]
Address: Ivy Events, Unit 4, Tarran Way Industrial Estate, 24a Tarran Way N, Moreton, Wirral CH46 4UA

Information we collect

We may collect personal information when you:

  • Submit an enquiry through our website
  • Contact us by email, telephone or social media
  • Request information, pricing or a quotation
  • Book our services
  • Communicate with us about your event
  • Subscribe to any mailing list or marketing communications
  • Visit or use our website

Depending on how you interact with us, this information may include:

  • Your name
  • Email address
  • Telephone number
  • Event date and venue
  • Event type
  • Details about your requirements and preferences
  • Budget information you choose to provide
  • Billing and payment information
  • Information contained within correspondence with us
  • Any other information you voluntarily provide

We may also collect technical information about how you use our website, such as your IP address, browser type, device type and pages visited. This may be collected through cookies or similar technologies.

How we use your information

We use personal information to:

  • Respond to enquiries and requests
  • Prepare quotations and proposals
  • Communicate with you about your event
  • Provide our wedding, event, floristry, styling and hire services
  • Process bookings and payments
  • Manage our relationship with clients and suppliers
  • Improve our website, services and customer experience
  • Keep appropriate business and financial records
  • Send marketing communications where we are permitted to do so
  • Protect our business against fraud, misuse or security threats
  • Comply with our legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so.

This may include where processing is necessary to take steps at your request before entering into a contract, where it is necessary to perform a contract with you, where we have a legitimate business interest, where you have given consent, or where we are legally required to process the information.

Marketing

If you choose to receive marketing communications from us, we may use your contact details to send information about Ivy Events, our services, events, promotions, inspiration and other relevant updates.

You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option included in the relevant communication.

We will not sell your personal information to third parties.

Who we share your information with

We may share personal information with trusted third parties where necessary to operate our business or provide our services.

This may include:

  • Website hosting and technology providers
  • Website analytics and marketing platforms
  • Payment providers
  • Accountants and professional advisers
  • Suppliers or event partners where necessary to deliver your event
  • IT, email or communication service providers
  • Legal or regulatory authorities where we are required to do so

We only share information where there is an appropriate reason and, where applicable, appropriate contractual and data protection safeguards.

How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, insurance and reporting requirements.

The length of time we keep information will depend on the type of information and our relationship with you.

When information is no longer required, we will securely delete or dispose of it where appropriate.

Keeping your information secure

We take reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Your rights

Depending on the circumstances, you have rights under UK data protection law, including the right to:

  • Ask for a copy of the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete your information in certain circumstances
  • Ask us to restrict how we use your information in certain circumstances
  • Object to certain types of processing
  • Withdraw consent where we rely on consent
  • Ask us to transfer certain information to another organisation where applicable

If you wish to exercise any of these rights, please contact us using the details above.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO) if you believe your personal information has been handled incorrectly.

Third-party websites

Our website may contain links to websites operated by third parties, including social media platforms, venues, suppliers or other businesses.

We are not responsible for the privacy practices or content of third-party websites. We recommend checking their privacy policies before providing them with personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The latest version will always be published on this page with the date it was last updated.

Contact us

If you have any questions about this Privacy Policy or how Ivy Events handles your personal information, please contact us at:

Email: [email protected]
Address: Ivy Events, Unit 4, Tarran Way Industrial Estate, 24a Tarran Way N, Moreton, Wirral CH46 4UA